Privacy Policy
We want you to know what data we collect about you and how we use it. We work every
day to ensure you have a smooth and convenient shopping experience at the zorro.lv online shop, to offer the latest products,
to listen to your preferences and feedback, provide up-to-date information on the best offers, and
ensure a convenient browsing experience on the website. We therefore place a high value on the security of your personal data and
ensure that all conditions are in place so that data is processed in a transparent manner, whilst information regarding its collection is
provided clearly and transparently. As we place
great importance on your privacy and the personal data you provide to us, we share comprehensive information
on what personal data is collected and for what purposes it is used. If you have any questions or comments,
please contact us by email: sportdog.lv@gmail.com
Privacy Policy
1. General provisions.1.1. This Privacy Policy describes how Sia Sportdog.lv, 40103617369, Dzirciema iela 74-30, Riga, LV 1055 (hereinafter also referred to as the “Data Controller”) collects, processes and stores personal data obtained by zorro.lv from its customers and visitors to the website (hereinafter referred to as the “Data Subject” or “You”).
1.2. Personal data means any information relating to an identified or identifiable natural person, i.e. the Data Subject. Processing means any operation or set of operations which is performed on personal data, such as collection, recording, adaptation, use, consultation, erasure or destruction.
1.3. The Data Controller complies with the data processing principles laid down in legislation and is able to confirm that personal data is processed in accordance with applicable legislation.
2. Collection, processing and storage of personal data.2.1. The Data Controller collects, processes and stores personally identifiable information, primarily via the online shop website and email.
2.2. By visiting and using the services provided on the online shop, you agree that any information provided will be used and managed in accordance with the purposes set out in the Privacy Policy.
2.3. The data subject is responsible for ensuring that the personal data provided is correct, accurate and complete. The deliberate provision of false information is considered a breach of our Privacy Policy. The data subject is obliged to notify the data controller immediately of any changes to the personal data provided.
2.4. The Data Controller shall not be liable for any loss suffered by the Data Subject or third parties if such loss arises from the provision of false personal data.
3. Processing of customers’ personal data3.1. The Data Controller may process the following personal data:
3.1.1. First name, surname
3.1.2. Date
of birth 3.1.3. Contact details (email address and/or telephone number)
3.1.4. Transaction data (items purchased, delivery address, price, payment details, etc.).
3.1.5. Any other information provided to us whilst using the services offered on the website, purchasing goods, or when contacting us.
3.2. In addition to the above, the Data Controller is entitled to verify the accuracy of the data provided by consulting publicly available registers.
3.3. The legal basis for the processing of personal data is Article 6(1)(a), (b), (c) and (f) of the General Data Protection Regulation:
- (a) the data subject has given consent to the processing of their personal data for one or more specific purposes;
- b) processing is necessary for the performance of a contract to which the data subject is a party, or in order to take steps at the data subject’s request prior to entering into a contract;
- (c) processing is necessary for compliance with a legal obligation to which the controller is subject;
- f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require the protection of personal data, take precedence over such interests, in particular where the data subject is a child.
3.4. The data controller shall store and process the data subject’s personal data for as long as at least one of the following criteria applies:
3.4.1. The personal data is necessary for the purposes for which it was collected;
3.4.2. For as long as the Data Controller and/or the Data Subject may pursue their legitimate interests in accordance with the procedures laid down in external legislation, such as raising objections or bringing or pursuing legal proceedings;
3.4.3. For as long as there is a legal obligation to retain the data, for example, in accordance with the Accounting Act;
3.4.4. For as long as the Data Subject’s consent to the relevant processing of personal data remains valid, provided there is no other lawful basis for the processing of personal data.
Upon the cessation of the circumstances referred to in this paragraph, the retention period for the data subject’s personal data shall also cease, and all relevant personal data shall be irrevocably deleted from computer systems and electronic and/or paper documents that have contained the relevant personal data, or these documents are anonymised.
3.5. In order to fulfil its obligations towards you, the Data Controller is entitled to transfer your personal data to business partners and data processors who carry out the necessary data processing on our behalf, such as accountants, courier services, etc. The data processor acts as the data controller. Payment processing is provided by the payment platform makecommerce.lv; therefore, our company transfers the personal data necessary for the execution of payments to the platform’s owner, Maksekeskus AS, and to Stripe Payment Europe.
Upon request, we may disclose your personal data to state and law enforcement authorities in order to defend our legal interests where necessary, by preparing, submitting and defending legal claims.
3.6. When processing and storing personal data, the Data Controller implements organisational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure and any other unlawful processing.
4. Rights of the data subject4.1. In accordance with the General Data Protection Regulation and the legislation of the Republic of Latvia, you have the right:
4.1.1. To access your personal data, receive information about its processing, and request a copy of your personal data in electronic format, as well as the right to have this data transferred to another controller (data portability);
4.1.2. To request the rectification of incorrect, inaccurate or incomplete personal data;
4.1.3. To have your personal data erased (‘the right to be forgotten’), except where the law requires the data to be retained;
4.1.4. To withdraw your previously given consent to the processing of your personal data;
4.1.5. To restrict the processing of your data – the right to request that we temporarily cease processing all your personal data altogether;
4.1.6. To lodge a complaint with the State Data Inspectorate
. You may submit a request to exercise your rights by completing a form in person at VGP Park Ķekava, Ķekava Parish, LV-2123, or by submitting your request electronically by emailing our customer support team at info@zorro.lv or by calling +371 24203759.
5.1. This Privacy Policy has been drawn up in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (27 April 2016) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), as well as the laws currently in force in the Republic of Latvia and the European Union.
5.2. The data controller reserves the right to make changes or additions to the Privacy Policy at any time and without prior notice. Amendments shall take effect upon their publication on the website zorro.lv.